RETURN POLICY At IFD, our approach to credits and returns is simple, clear and focused on providing our Customers a clear definition of the policy requirements while meeting our expectation of providing superior Customer service. We request as part of our commitment and dedication to improving consumer food safety that our Customers work with IFD to comply with the policies detailed in our Customer Request for Credit and Returns Policy. IFD will accept return for credit any product not accepted at time of delivery and in the guidelines described within this policy. After delivery, our credit and return policy is subject to limitation within specific guidelines.
WINTER PREPAREDNESS LETTER The rise and fall in temperatures makes for icy and sometimes dangerous conditions. IFD is asks our Customers to clear snow and ice from delivery areas to help drivers deliver safely and efficiently. Additional winter preparations can help ensure proper safety measures are taken not only for the sake of you and your associates but also for our drivers.