Privacy Policy Last Modified: March 3, 2022 This Policy explains how we collect, use and protect the information we gather at the callifd.com website that is owned and operated by IFD Foodservice Distributor. 1. Summary This section gives a brief overview of our data collection and use policies. Please see below for a more detailed discussion of each topic. We collect the following information:
Personal information that you provide us on a voluntary basis.
Information that your browser routinely shares with websites.
We use and disclose the information we collect for the following purposes:
To provide you information about our products and services, including sample products, and to provide and perform services that you request to receive.
To help us improve the website, understand its users and their preferences, and to market our products and services.
To protect our business interests or the rights of others, when required by law, to cooperate with law enforcement, or in connection with the sale or merger of all or part of our business.
The website uses the following tracking technologies:
Cookies, web beacons and similar technology track movement across the Site and keep track of the users of our site and their preferences.
We may use third party contractors, such as Google Analytics, to perform analytics services on our Site. To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/.
Other details about our practices:
This policy applies only to websites owned or operated by us and information collected via those sites and does not apply to any other information or websites not owned or operated by IFD Foodservice Distributor.
2. Updates to This Policy Our business and the laws that regulate us change from time to time, and we reserve the right to change this policy. If we do change this policy, we will post the revised version on the website. If we change our policy in a way that would permit us to make additional uses of information that we had previously collected about you, we will provide you with a meaningful way to opt out of those additional uses. Your use of the site constitutes your acceptance of the privacy policy in effect at the time of your visit. It is your responsibility to review this policy for any changes and you are bound by such changes. Your use of the site following the posting of changes to this policy constitutes your acceptance of this policy as modified. 3. How We Collect Information The website is primarily an information website that tells you about our company and our products and services. You do not need to provide any personal information if you simply want to browse the public section of our website and learn about what we have to offer. When we ask for your personal information, it is so that we can provide a service to you and to communicate with you about our products and services. For example, if you want to register as a customer of IFD Foodservice Distributor, we will ask for your name, address, telephone number, business name and e-mail address, and we will provide that information to someone in our customer service department who will follow up with you about our products and services. When you visit the website, we may record information that your web browser routinely shares with websites. This information may include your browser type, browser language, Internet Protocol address, the date and time of your visit, and other information related to your visit. This information is collected on an anonymous basis, and we do not try to connect it with your personal information. When you visit our website, we may give you an opportunity to sign up to receive a newsletter or other marketing materials, or to have your information shared with other companies whose goods we carry. We may also ask for your personal information in connection with certain customizable tools and features, surveys, or contests that we may operate from time to time on our website. It will always be your choice whether to provide your personal information in order to take advantage of these features. If you elect to receive our newsletter or other marketing materials, you may subsequently elect to stop receiving those items by clicking on the opt-out link included in every email newsletter we send or by contacting [email protected]. If you have chosen not to receive emails from us prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from us in connection with such activity if you register for or participate in it. You may also choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information about us or share your information with us and the other companies sponsoring such activities at any time by contacting us by either email at [email protected], phone (800) 873-0131, or post mail, P.O. Box 1506, 313 Hastings Place, Eau Claire, WI 54702. Users of our website are notified if their information is being collected by any outside parties, either by this privacy policy or by some other means. For example, we may use an intermediary software service provider to transmit information from one area of our business to another. We do this to ensure that our users can make an informed choice as to whether they should proceed with services that require an outside party. 4. What We Do with the Information We Collect We will generally use the information that we collect to (i) provide requested services; (ii) monitor and analyze visitor activity on our website; (iii) improve the features and operation of our website; (iv) develop a knowledge base regarding our website visitors and their preferences; (v) improve our products and services; and (vi) develop new products and services. As described in the policy, we may provide certain aggregate information as a service to others for their marketing purposes. For us to operate our website, we may need to share information with our business partners. For example, we may use contractors to help provide on-line services to help us collect, analyze and evaluate our information, or to provide other support services for the website. Often, the information that we share will be aggregate data that is anonymous in nature. If we provide any individually identifiable information to others, unless you have agreed otherwise, it will be on terms that prohibit our business partners from making any independent commercial use of the information and from sharing the data with third parties or otherwise making it publicly available. The website may include tools that you may find helpful. To use these tools, you may need to provide information about you and your business. The website will use your information to provide the service that the tool offers, for example to help you order products for your business. Except as otherwise disclosed in this privacy notice, we will not use the information from these tools for any other purpose without your permission. We may elect to disclose personal information without prior notice in response to law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our contract or property rights; to protect ourselves or others; or when required or otherwise permitted by law. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons. Information we collect may also be transferred in connection with any sale or merger of the company or any division or business line of the company to which the information relates. 5. Blog and other Social Networking Mediums If you use the blog feature on our website or if you communicate with us through any other social networking forum (for example, Instagram or Facebook), you should be aware that any personally identifiable information you submit through comments or posts to the blog or other social networking forum can be read, collected, or otherwise used by anyone with access to the forum or who visits the URL of the web page on which the post or comment is posted. We are not responsible for non-IFD Foodservice Distributor use of this information.
6. Testimonials We may post video or text customer testimonials on our website which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. 7. Use of Cookies As is commonly done on websites, we may use cookies and similar technology to keep track of visitors of the website and the services they have elected. A "cookie" is a small text file containing alphanumeric characters that is stored on your computer and uniquely identifies your browser. We may also use cookies in connection with web beacons to help us track how visitors navigate through our website. If we allow a third party to place banner ads on our website, when you click on the ad, the third party may use a cookie to help it track the effectiveness of its advertising. If you do not wish to accept cookies, the "help" selection on your browser's toolbar will likely tell you how to prevent your browser from accepting cookies, how to have the browser alert you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies, however, you may not be able to take advantage of all the features on this website. 8. How We Protect Your Data We use commercially reasonable means to protect the integrity of our website and the confidentiality of collected data. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We limit access to personal information that we collect about our visitors and customers to employees and others who have a need to use the information consistent with this policy. Employees who violate these policies may be subject to discipline. 9. Data Integrity and Retention We use the information that we collect about you only in ways that are consistent with this policy. If you provide us with contact information on the public section of our site, we normally keep this information for only a short time, at which point it will be automatically deleted from our system. If you have any questions or complaints about our practices, would like to request having your information removed from our database, or would like to opt out of receiving any future communications, please let us know at [email protected]. 10. Website Visitors Under Age 18 The website is intended to be used by customers and potential customers of IFD Foodservice Distributor. The site is available for anyone to view, but please do not submit any personal information if you are not 18 years of age or older. 11. Links to Other Websites This site may contain links to other websites not affiliated with IFD Foodservice Distributor. Also, you may have come to this website from a website that is not operated by IFD Foodservice Distributor. We are not responsible for the operation of these other sites or the information that they collect from their visitors. If you'd like to know how another site collects and uses your information, please review its privacy policy.