Shop IFD is a 24/7 e-commerce platform built for foodservice that connects distributors, manufacturers, and operators to streamline ordering and boost profitability. It includes AI-driven sales tools and strong product data management, plus operator favorites like customizable order guides, reporting, rich product info, real-time inventory, and easy invoice payments. Once your account is set up—typically within a day—you can start ordering right away via the Shop IFD app on the Apple App Store or Google Play.

​Need help? Technical support is available by phone, email, or virtual meeting.
​IFD’s Shop IFD Specialist, Jessie Braun, offers training and answers questions. Email [email protected] to schedule time, and explore the
​getting-started videos for a quick ramp-up.

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Getting Started

1. Activate your account here
2. Set up additional users and assign a role
3. Search the catalog by item number, category, or product attribute
4. Order using your custom guides and add items to cart
5. Save drafts, review delivery dates and locations, add PO notes and hit Checkout

Resources

[Download Quick Start Guide]

[Watch Overview Video]

[Download Entire Shop IFD Guidebook]

Getting Started
Account Activation/Creation
Managing Users & Notification Preferences
Home Page & Chat Feature
Pay & Review Invoices/Credit Memos
​Reporting 
Email Confirmation Setup

Order Guides & Checkout
Order Guides 101 - Create, Edit, Print
Standing Orders
Order Approval
On-Site Inventory
Par Level Ordering
Offline Mode

Cheat Sheet for Setting Up Users

• Admin - Access to everything and approves orders
• Managers - Access to everything and does not need approval to submit an order. Managers cannot see invoices or pay bills (only admins/bookkeepers)
• Bookkeepers - Access to everything including viewing/paying invoices and ordering.
• Employee - Access to ordering and order history only*

Approving & Releasing Orders

*If the account is set up for approving/releasing orders then an employee will need to be assigned in order to submit orders for approval (to the admin).
​Regarding Approve & Release Functionality: you must work with your sales rep/IFD to get your accounts properly set up for approving & release. This setting is handled in our internal ERP system (same as it was in eInFoLink). One difference is that we need to switch into each account to approve & release - it cannot be handled by the master/parent account, but by the admin of all the accounts. Switch accounts by utilizing the top-right drop down to choose another account.

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Request a Nutritional!

Can't find the nutritional information on our ordering website?
​Fill out this request form below and IFD will email you the information.