Shop IFD is a comprehensive e-commerce platform tailored for the foodservice industry, connecting distributors, manufacturers, and operators of all industries to streamline operations and enhance profitability. 
​
​The platform offers a suite of tools including a 24/7 online ordering system, AI-driven sales enablement, and robust product data management. Operators benefit from features like customizable order guides, reporting, product information, real-time inventory tracking, and seamless invoice payments. 

As soon as your account has been set up on Shop IFD, you can begin ordering! Generally, we will have this available within a day. Ask you sales rep to get started! You can also download the app from the Google Play Store or Apple App Store, it's called Shop IFD.

Technical support is just a phone call or e-mail away, and our support staff will assist you in every way possible to help you maximize the benefits of this system. Just e-mail our Shop IFD Specialist.

Jessie Braun is IFD's Shop IFD Specialist
Please feel free to email to set up a time for training or any questions you may have about Shop IFD. Check out all the videos below to help get you started in the app.

​Jessie Braun
Project Coordinator
​​[email protected]

---

---

Shop IFD Resources

Check back soon for short video tutorials on how to get started within Shop IFD! FAQ Below!

How to Activate Your Account & Login

Manage Users & Notification Preferences

Home Page, Pay, Chat & Reporting

Copy or Import an Order Guide from eInFoLink

Approve & Release Orders

Print/Export Order Guide for Inventory

Activate Offline Mode While Placing Orders

Cheat Sheet for Setting Up Users

• Admin - Access to everything and approves orders
• Managers - Access to everything and does not need approval to submit an order. Managers cannot see invoices or pay bills (only admins/bookkeepers)
• Bookkeepers - Access to everything including viewing/paying invoices and ordering.
• Employee - Access to ordering and order history only*

*If the account is set up for approving/releasing orders then an employee will need to be assigned in order to submit orders for approval (to the admin).
​Regarding Approve & Release Functionality: you must work with your sales rep/IFD to get your accounts properly set up for approving & release. This setting is handled in our internal ERP system (same as it was in eInFoLink). One difference is that we need to switch into each account to approve & release - it cannot be handled by the master/parent account, but by the admin of all the accounts. Switch accounts by utilizing the top-right drop down to choose another account.

How to Add On to Open Orders

​How to Set Up Standing Orders

---

SHOP IFD - Frequently Asked Questions

How Do I quickly search for items on the order guide?

• Type CTRL + F and it will take you to the search bar where you can search via item # or description
• Click the category section name on your order guide to collapse it and move down the page
• Toggle Offline Mode and it will download the entire order guide in 10-60 seconds (depending on size) and then you can type CTRL + F for the category section name and jump straight to that section

How Do I see what inventory is on hand, on demand, on its way and when?

• In your order guide or catalog, under the item # find the (i) and click it
  • Current Stock, which is what we have on hand in the warehouse
  • On Order Qty, which is the customers’ demand for order shipping next day
  • Next PO Qty, which is the next quantity of cases arriving to IFD
  • Next PO Date, which is the date that those cases arrive to IFD

How do I search for Child Nutrition or other school-related items?

• The catalog is built for epic search opportunities
• Use any of the filters on the left-hand side to narrow down your results
• As you expand each filter group, you will see they are organized in compatible fashion
• School Related filters include Buy American, Child Nutrition, Smart Snack and more
• Item Attribute filters include item tags like “Bulk Pack” or “Breaded/Battered”
  • The intention is to pick a category first, like Bakery > Cookies and then select an item attribute like “Dough” or “Baked” to help narrow down your results to show cookies that need to be baked or are already baked.

What are the shop ifd system requirements? 

You will need a computer with internet access and a web browser to use Shop IFD. However, keep in mind that internet speed, processor, and memory will impact how fast your particular system will perform. You can also download the app from the Google Play Store or Apple App Store, it's called Shop IFD.

---

Special SHOP IFD Live Event (Recording)

This is a recording from a live event we recently had (May 22, 2025) on Shop IFD. It is geared toward any Customer that wants to see an overview of the entire site. While it is long, it's very informative and has a lot of helpful information that will guide you as you Shop IFD!

---

Request a Nutritional!

Can't find the nutritional information on our ordering website?
​Fill out this request form below and IFD will email you the information.