In 2020, at the onset of the COVID-19 pandemic, the leisure and hospitality industry in the United States suffered more job losses than any other sector. The majority of layoffs were in foodservice, with around 5.5 million chefs, waiters, and cashiers forced out of their jobs.
As restaurants continue to recover, the main focus is on attracting customers while keeping costs down. However, the widespread labor shortage in the United States is making it difficult for foodservice companies to thrive and meet all-important revenue targets. The shortage is having a significant impact from small towns to major foodie cities including Orlando, New Orleans, and San Francisco.
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