When the pandemic hit, self-serve foodservice options, including buffets, received unprecedented scrutiny. People were concerned about surface transmission of COVID-19 by sharing utensils and infecting one another by swapping too much of the same air due to standing next to each other for too long. As a result, operators across all segments sought to modify or even close their buffets entirely. Now, many are considering whether the time is right for buffets to make a comeback. The answer in many cases is yes, but the design and operation of self-service operations will need to heed the lessons learned from the past two years. Click here to read the full article.
Write something about yourself. No need to be fancy, just an overview.